On-demand
Help when you need it, billed by the hour. Call, and we’ll get to work.
$225
/ hour
Standard work, during business hours
Emergency work
$337.50 / hour
1.5×, any time of day. If it can’t wait, it’s an emergency, whether it’s 2 p.m. or 2 a.m.
Minimum
1 hour
On-site visits
Trip charge, quoted up front
Payment
Due when the work is done
Agreement
None
How it works
1 · Call
Tell us what’s wrong, and we’ll work with you to get your problem solved.
2 · We fix it
Remotely when we can, on-site when it needs hands on the device. Any trip charge is quoted up front.
3 · You pay for the time
Billed by the hour, with a one-hour minimum. Payment is due when the work is done.
No strings
No agreement and no onboarding. Call again whenever you need us.
Learn
Hourly or Managed IT: Which one is right for your business?
Hourly help works well for a one-time fix. When problems keep coming back, a monthly plan can stop them before they start.
Read the article →
Want protection between calls?
Essentials keeps every device monitored, patched and backed up. Managed adds a help desk your whole team can call.
