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Managed

Managed

For teams that want IT handled. Your people call us for anything, and we keep every device protected, patched and documented.

The starting price covers

1 location

Cloud email and files

No on-site servers

The everyday apps your business runs on

From

$150

/ user / month

Help desk

Included, business hours

Security and patching

Everything in Essentials

Backup

File and folder

Add-ons

Only what you need

Onboarding

Quoted in writing up front

Agreement

Month to month or yearly

Opt out with 30 days’ notice (60 for multi-site)

Included

Everything in Essentials, plus a help desk your whole team can use.

Protection

  • 24/7 threat detection and response

  • Patching, with known vulnerabilities fixed first

  • Monitoring and alerts

  • File and folder backup

Support

  • Help desk by phone, email and portal, during business hours

  • On-site visits when a problem needs hands on the device, scheduled with you

  • One number for your IT and every vendor behind it

People

  • New hires, role changes and departures: accounts, devices and access

  • Email and user account administration

Planning

  • Monthly IT strategy alignment

  • Fanatical documentation, yours anytime, even if you leave

Add-ons

Only what you need, priced with you during your Deep Dive.

Advanced backup and recovery

Managed networks and Wi‑Fi

Microsoft 365 or Google Workspace

Compliance and cyber insurance

Server management

Cloud infrastructure

Identity and access

Enhanced Security

24/7 support

Multi-site

Business phone systems

IT strategy and planning

Billed separately

Projects

New work, like an office move or a migration, gets a fixed, written quote you approve first.

Hardware and software

Computers, network equipment and software licenses are billed separately from your plan. We’ll recommend business-grade options where they matter and can source them for you.

After-hours help from people

The 24/7 support add-on, or 1.5× for one-off emergencies.

What it looks like

“From” prices, not quotes

4-person office

$600

/ month

4 × $150. Cloud email and files.

12-person HVAC company

$1,800

/ month

12 × $150. Cloud email and dispatch software.

15-person medical practice

$2,250

/ month

15 × $150, plus the Compliance and cyber insurance add-on.

Not sure which add-ons you need?

That’s what the Deep Dive is for. Need less? Essentials covers protection without the help desk.

Projects and changes in scope

If it keeps what you have running, healthy and secure, it’s included. If it adds something new or changes how your business works, it’s a project.

Included in your plan

Day-to-day support, maintenance and patching, your security tools, adding and removing people, keeping everything documented, and your monthly review.

Projects

Moving offices, new servers or networks, email or file migrations, rolling out new software, cabling, and getting ready for a compliance audit. Each one gets a written, fixed quote you approve before any work starts, so there are no surprise hours on your invoice.

When your business changes

We go over any change to your plan with you at your monthly review before it reaches an invoice. Changes go both ways: when you drop a user, a device or a location, your price comes down too.

“I don’t believe in nickel-and-diming. If something small is technically outside your plan, we’ll often just take care of it. You’ll see it on your bill as a mini-project marked ‘comped,’ or we’ll talk it through at your monthly alignment. What I won’t do is let ‘small’ quietly become a standing project nobody agreed to. That keeps it fair for both of us.”

— Chase Carsey, Founder

Projects and changes in scope

If it keeps what you have running, healthy and secure, it’s included. If it adds something new or changes how your business works, it’s a project.

Included in your plan

Day-to-day support, maintenance and patching, your security tools, adding and removing people, keeping everything documented, and your monthly review.

Projects

Moving offices, new servers or networks, email or file migrations, rolling out new software, cabling, and getting ready for a compliance audit. Each one gets a written, fixed quote you approve before any work starts, so there are no surprise hours on your invoice.

When your business changes

We go over any change to your plan with you at your monthly review before it reaches an invoice. Changes go both ways: when you drop a user, a device or a location, your price comes down too.

“I don’t believe in nickel-and-diming. If something small is technically outside your plan, we’ll often just take care of it. You’ll see it on your bill as a mini-project marked ‘comped,’ or we’ll talk it through at your monthly alignment. What I won’t do is let ‘small’ quietly become a standing project nobody agreed to. That keeps it fair for both of us.”

— Chase Carsey, Founder

Start with a handshake.

An afternoon learning how your business runs, and an action plan you keep either way.

Start with a handshake.

An afternoon learning how your business runs, and an action plan you keep either way.

Start with a handshake.

An afternoon learning how your business runs, and an action plan you keep either way.