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Essentials

Essentials

For solo professionals and small offices. Every device protected, patched, monitored and backed up, with help billed only when you need it.

The starting price covers

Computers and devices you choose

1 location

Help billed by the hour

From

$40

/ device / month

Help desk

Billed hourly

Security and patching

24/7 protection and patching

Backup

File and folder

Add-ons

Only what you need

Onboarding

Quoted in writing up front

Agreement

Month to month or yearly

Opt out with 30 days’ notice (60 for multi-site)

Included

Protection and upkeep for every device, with the same Gawa standard as every plan.

Protection

  • 24/7 threat detection and response on every covered device, backed by a security operations team

  • Isolating an infected device when a threat is confirmed

Maintenance

  • Operating system and third-party patching, prioritized by known vulnerabilities

  • Device health monitoring and alerting

Backup

  • File and folder backup of each covered computer

Visibility

  • A monthly report on device health, patches, threats and backups

  • Monthly alignment: a check-in on what’s changed, what’s coming up and what needs attention

  • Fanatical documentation, available to you anytime, even if you leave

  • Month to month or yearly, your choice. Opting out is always an option: 30 days’ notice, and your documentation comes with you.

Add-ons

Only what you need, priced with you during your Deep Dive.

Advanced backup and recovery

Managed networks and Wi‑Fi

Microsoft 365 or Google Workspace

Compliance and cyber insurance

Server management

Cloud infrastructure

Identity and access

Enhanced Security

24/7 support

Multi-site

Business phone systems

IT strategy and planning

Billed separately

Help when you need it

Help desk and user support at the on-demand rate, $225 an hour.

Projects

New work, like an office move or a migration, gets a fixed, written quote you approve first.

Hardware and software

Computers, network equipment and software licenses are billed separately from your plan. We’ll recommend business-grade options where they matter and can source them for you.

What it looks like

“From” prices, not quotes

3-computer office

$120

/ month

3 × $40. Devices only.

20-computer office

$800

/ month

20 × $40. Devices only.

Want your team covered too?

Managed adds a help desk your whole team can call.

Projects and changes in scope

If it keeps what you have running, healthy and secure, it’s included. If it adds something new or changes how your business works, it’s a project.

Included in your plan

Day-to-day support, maintenance and patching, your security tools, adding and removing people, keeping everything documented, and your monthly review.

Projects

Moving offices, new servers or networks, email or file migrations, rolling out new software, cabling, and getting ready for a compliance audit. Each one gets a written, fixed quote you approve before any work starts, so there are no surprise hours on your invoice.

When your business changes

We go over any change to your plan with you at your monthly review before it reaches an invoice. Changes go both ways: when you drop a user, a device or a location, your price comes down too.

“I don’t believe in nickel-and-diming. If something small is technically outside your plan, we’ll often just take care of it. You’ll see it on your bill as a mini-project marked ‘comped,’ or we’ll talk it through at your monthly alignment. What I won’t do is let ‘small’ quietly become a standing project nobody agreed to. That keeps it fair for both of us.”

— Chase Carsey, Founder

Projects and changes in scope

If it keeps what you have running, healthy and secure, it’s included. If it adds something new or changes how your business works, it’s a project.

Included in your plan

Day-to-day support, maintenance and patching, your security tools, adding and removing people, keeping everything documented, and your monthly review.

Projects

Moving offices, new servers or networks, email or file migrations, rolling out new software, cabling, and getting ready for a compliance audit. Each one gets a written, fixed quote you approve before any work starts, so there are no surprise hours on your invoice.

When your business changes

We go over any change to your plan with you at your monthly review before it reaches an invoice. Changes go both ways: when you drop a user, a device or a location, your price comes down too.

“I don’t believe in nickel-and-diming. If something small is technically outside your plan, we’ll often just take care of it. You’ll see it on your bill as a mini-project marked ‘comped,’ or we’ll talk it through at your monthly alignment. What I won’t do is let ‘small’ quietly become a standing project nobody agreed to. That keeps it fair for both of us.”

— Chase Carsey, Founder

Start with a handshake.

An afternoon learning how your business runs, and an action plan you keep either way.

Start with a handshake.

An afternoon learning how your business runs, and an action plan you keep either way.

Start with a handshake.

An afternoon learning how your business runs, and an action plan you keep either way.