Dental Practices

Sound familiar

One failure stops every chair — If your practice management server goes down, it isn't one operatory affected. It's all of them, at once, for as long as it takes.

Imaging is tied to one machine — Your sensors depend on a specific workstation, driver and sometimes a specific port. Replace that PC and you may have no x-rays in that op until someone works out why.

Equipment that can't be updated — Your milling and imaging units run software the manufacturer won't let anyone patch, sitting on the same network as everything else you own.

Support is whoever set it up — Reachable sometimes, with no written record of what they built or why.

Big purchases made on a vendor's word — Nobody independent in the room when six figures of equipment gets specified.

Records have to outlive the practice — Retention runs for years. Most practices have no plan for what happens at a sale or a retirement.