Local Government
Municipalities, county departments, utilities and authorities.
Industry
Category
Software
Financial & utility
Tyler Munis · Tyler Incode · utility billing
Public safety
CAD and RMS platforms · CentralSquare
Mapping & meetings
ESRI ArcGIS · Granicus
Not seeing your software? Tell us what you run. We’ve worked in more than fits on a page.
Sound familiar
Systems you can't replace and can't afford to lose — Critical software running on platforms well past support, with no budget line to change it.
Everything is on one network — Utility billing, administration and public safety grew up together because that's how it was built.
You're a preferred target — Small governments get attacked precisely because they're under-resourced and can't simply stop operating.
Your failures are public — An outage or an incident becomes a public record and often a news story. That changes how it has to be handled.
Procurement takes a year — Nothing can be bought quickly, and everything has to be justified in writing well in advance.
One person knows how it all works — And there's no documentation, and a retirement date.
What you’re held to
CJIS Security Policy — Any access to criminal justice information brings requirements for advanced authentication, personnel screening, background checks, training and auditing — and those extend to any vendor with access to your systems. (FBI CJIS Security Policy)
Public records retention — State schedules govern what you keep and for how long, including electronic records. (N.C. Gen. Stat. Chapter 132; NC Division of Archives and Records)
Open meetings — Requirements affect how meeting recordings and materials are stored and produced. (N.C. Gen. Stat. Chapter 143, Article 33C)
Your cyber insurance — Not regulation, but increasingly specific about multi-factor authentication, backups and endpoint protection as a condition of coverage. (Your policy terms)
